Written by Gitika Sharma on April 9, 2025
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AI in Mental Health: A Support Tool or a Shortcut?

In a world where technology is evolving faster than ever, even something as deeply human as therapy is being reimagined.

Today, therapists aren’t just juggling tight schedules or long waitlists, they’re also sharing space with artificial intelligence.

AI isn’t just knocking on the doors of mental health, it’s already inside offering solutions in one click.

What is an AI?

To put it simply, AI is an Artificial Intelligence (or may be Articulated Intelligence) like a super-fast, highly efficient assistant trained to give answers and solutions. Unlike old-school Google searches that left us drowning in tabs, AI condenses everything into one clean reply.

And I’ll admit, it’s made life easier in many ways. But when it comes to emotional well-being, it raises a bigger question:

Is AI a support system or a shortcut?

The Mental Health Crisis

Before we dive deeper, let’s take a moment to understand the magnitude of the crisis we're facing.

  • 5% of U.S. adults and 13% of youth have had serious thoughts of suicide.
  • 18% of adults battled substance use issues last year
  • And shockingly, 77% of those didn’t get the help they needed.
  • 54%, Global Country Average of Gen Z say they have felt stressed to the point that they could not go to work during the past year;
  • the figure for Millennials is slightly lower (47%).

Sources :

https://mhanational.org/the-state-of-mental-health-in-america/
https://www.ipsos.com/en-id/ipsos-world-mental-health-day-report-2024

This gap in care is what gave AI its opening.

Is AI-Powered Therapy or Instant Noodles for Your Soul?

It’s 2 AM. Your thoughts are racing, and you can’t stop crying.

Instead of waiting for days for a therapist’s slot, you open an app, type in what you’re feeling, and within seconds a chatbot replies with grounding tips and soothing words.

It’s quick. It’s accessible. It’s comforting…. like a bowl of instant noodles when you’re starving.

But is it nourishing your mental health in the long run? Or just settling a temporary craving?

I know, you know the answer.

AI vs. Therapist: What’s the Real Difference?

AI-based mental health apps are designed to offer fast responses, track your mood, and give you a space to vent out without judgment.

No appointments, no financial burden and you can check in any time (day or night). It sounds perfect, right?

But what happens when your "I'm okay" is actually “I’m barely holding it together.”

AI doesn’t see your trembling hands, hear your silence, or feel the energy shift when you mention your past.

On the other side, A therapist, though?

They do. They sit with your pain, hold your truth, and tailor your healing journey around you. That’s something tech can’t replicate.

While AI may be able to respond, a therapist is able to relate and that makes all the difference.

Conclusion

AI in mental health care isn’t the enemy but it’s not the full solution either.

It's a tool, not a replacement. It can offer support, but it shouldn't substitute human connection.

If you’re struggling right now, an app might help you take the first step. But don’t stop there. Healing deserves more than just automation it deserves presence, patience, and people who truly care.

So the next time someone’s debating whether AI or therapists are better, you’ll know where the real healing happens.

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